Fasto Support Page

Welcome to the Fasto Support Page!

Thank you for choosing Fasto, your personal intermittent fasting companion. We’re dedicated to helping you achieve your health and wellness goals through effective fasting tracking. This support page is here to assist you with any questions, issues, or feedback you might have while using our app. We’re thrilled to be part of your path to better health!

Contact Us

If you need help or have any questions, please reach out to our support team at [email protected] (mailto:[email protected]). We strive to respond to all inquiries within 24 hours.

Frequently Asked Questions

Here are some common questions and answers to help you get the most out of Fasto:

• **How do I set up my fasting schedule?**Open the app and go to the Timer tab. Tap Select Protocol to choose from preset fasting protocols or create a custom one. Once selected, tap Start Fast to begin your fasting period.
• **Can I customize the fasting protocols?**Yes! In the Settings tab, under Custom Protocols, you can create your own fasting schedules by specifying the fasting and eating hours.
• **How does the app calculate my fasting statistics?**Fasto tracks your fasting durations and calculates statistics such as your current streak, success rate, and best streak based on your completed fasts.
• **What should I do if the app isn’t syncing with Apple Health?**Ensure that you’ve granted Fasto permission to access Health data. Go to your device’s Settings > Health > Data Access & Devices > Fasto, and make sure the necessary permissions are enabled.

Troubleshooting Common Issues

If you encounter any technical problems, try these solutions:

• App crashes unexpectedlyClose and reopen the app. If the issue persists, check for updates in the App Store or contact support at [email protected] (mailto:[email protected]).
• Notifications not workingVerify that notifications are enabled for Fasto in your device’s Settings > Notifications.
• Syncing issues with Apple HealthDouble-check the permissions in Settings > Health > Data Access & Devices > Fasto.

If these steps don’t resolve your issue, please reach out to our support team.