CardioSnap — Support

For any assistance, questions, or concerns regarding CardioSnap, please reach out to our support team:

📧 Email: [email protected]

We aim to respond to all inquiries as quickly as possible.

Frequently Asked Questions

How does CardioSnap work?

CardioSnap helps you track your blood pressure and pulse readings over time. You can enter readings manually, scan your tonometer screen using the built-in OCR feature, or sync data from Apple Health. The app provides visual charts, trend analysis, and optional AI-powered health insights to help you better understand your cardiovascular health.

What is the AI health insight feature?

CardioSnap uses advanced AI (powered by OpenAI) to analyze your blood pressure and pulse readings and provide personalized comments — such as trend observations, anomaly alerts, and general wellness suggestions. AI insights are delivered through a secure proxy server. These insights are for informational purposes only and do not constitute medical advice. Always consult a healthcare professional for medical decisions.

Are AI-generated insights always accurate?

AI-generated comments and analyses are produced automatically and may occasionally contain errors or inaccuracies. Blood pressure interpretation depends on many individual factors that the app may not be aware of. Always consult your doctor or qualified healthcare professional before making any changes to your health routine based on information from the app.

What is the OCR scan feature?

CardioSnap can use your device camera to read the numbers displayed on your tonometer (blood pressure monitor) screen and automatically fill in the systolic, diastolic, and pulse values. This feature uses on-device Vision framework processing (iOS 18+). OCR results should always be reviewed for accuracy before saving.

What subscriptions are available?

Exact pricing is displayed in the app and may vary by region.

What features are included in the free version?

The free version includes unlimited manual entry of readings, basic charts, WHO-based blood pressure classification, and a limited number of lifetime AI comments and monthly OCR scans.

What additional features does CardioSnap Plus offer?